Information you provide
When you call, email, send a WhatsApp message, or request a quote, you may provide your name, contact details, pickup and destination information, travel dates and times, passenger and luggage details, vehicle preferences, and other information needed to discuss the trip.
How information is used
Prestige may use the information to respond to inquiries, prepare quotes, coordinate requested transportation, communicate about a ride, maintain business records, address service questions, and comply with applicable legal obligations.
Service providers and external platforms
Phone, email, WhatsApp, website hosting, and any connected reservation service operate under their own privacy practices. Information may be handled by those providers when needed to deliver their communication, hosting, or reservation functions.
Website and device information
The website host may receive standard technical information such as IP address, browser type, device information, requested pages, and timestamps for security, diagnostics, and reliable website delivery. This policy should be updated if additional analytics or advertising tools are introduced.
Retention and security
Information is retained as reasonably needed to handle inquiries, transportation requests, business records, disputes, and legal obligations. Prestige uses reasonable safeguards appropriate to the information, but no website, transmission method, or storage system can be guaranteed completely secure.
Your privacy requests
You may ask about personal information associated with your request, or request a correction or deletion, by emailing info@prestigehoustonlimo.com. Prestige may need to verify the request and may retain information where permitted or required by law.
Policy updates and contact
This policy may be updated as the website, service providers, or legal requirements change. Questions about this policy can be sent to info@prestigehoustonlimo.com.